/Privacy policy.

1. Information We Collect

1.1 Personal Information

When you get in touch or take up our services, we collect the personal data you give us, which may include:

• Name

• Email address

• Phone number

• Company name

• Any other information you provide when contacting us or signing up for our services

1.2 Data We Collect Automatically

We also collect some data automatically when you visit the site, including:

• IP address

• Browser type and version

• Device type

• Referring URL

• Pages visited and time spent on the Site

• Cookies and similar tracking technologies

2. How We Use Your Information

We use personal data for the purposes below. The lawful basis under UK GDPR is given for each one.

• Provide and operate our services, where the basis is performance of our contract with you

• Reply to your inquiries, where the basis is our legitimate interest in answering people who contact us

• Improve the site and the campaigns we run, where the basis is our legitimate interests

• Measure how the site is used, where the basis is your consent given through the cookie banner

• Keep the site secure and prevent fraud, where the basis is our legitimate interests

3. How We Share Your Information

We do not sell personal data. We share it only with the suppliers who help us run the business:

• Suppliers: website hosting, email delivery, advertising platforms including Meta and Google, and the system we keep customer records in. Each acts on our instructions only. Some are based outside the United Kingdom, and where that is the case the transfer is covered by UK adequacy regulations or the International Data Transfer Addendum.

• Legal obligations: where the law requires disclosure, or where we need to establish or defend a legal claim.

• Business transfers: if the business is sold or transferred, your data may pass to the new owner.

4. Cookies and Tracking Technologies

We use cookies to keep the site working and to measure how it is used. Analytics and advertising cookies are set only if you accept them in the banner shown on your first visit. You can change your mind at any time through your browser settings, though some parts of the site may not work properly without them.

5. Data Retention

We keep inquiry records for 24 months after our last contact with you. If you become a client we keep records for 6 years after the engagement ends, because tax law requires it. Analytics data is kept for no longer than 26 months.

6. Security

We take reasonable steps to protect your data, including access controls and encrypted connections. No transmission over the internet can be completely secure, so we cannot guarantee absolute security. If a breach is likely to put your rights at risk we will tell you and the ICO.

7. Data We Handle for Our Clients

When we run campaigns for a client, the inquiries produced belong to that client. They decide how that data is used and we act on their instructions, which makes them the controller and us the processor under UK GDPR. If you enquired through a campaign we run for a business, contact that business directly, or contact us and we will pass your request on.

8. Your Rights and Choices

Under UK GDPR you have the right to:

• Ask for a copy of the personal data we hold about you

• Ask us to correct or erase it

• Ask us to restrict how we use it, or object to us using it

• Ask for your data in a portable format, opt out of marketing, or withdraw consent at any time. To exercise any of these, email us and we will reply within one month. If you are unhappy with how we have handled your data you can complain to the Information Commissioner at ico.org.uk or on 0303 123 1113. Contact: hello@advancegrowth.co.uk.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site constitutes acceptance of the updated policy.

10. Contact Us

This policy is issued by Prashin Kumar, trading as Advance, of 75 Chester Road, TW4 6HN, who is the data controller. If you have any questions about it, or want to exercise any of the rights above, you can reach us at:

(ad)vance® Agency

hello@advancegrowth.co.uk